Shipping & Returns
Here is what you need to know
We offer free standard shipping for all continental U.S. orders over $50 USD. We offer free 2-Day shipping for all continental U.S. orders over $150 USD.
Free shipping and expedited shipping is unavailable for PO boxes, APO or FPO addresses.
Due to high volume, UPS is experiencing longer delivery delays. Expected delivery times are currently 7-10 business days.
Thank you for your online Enchanted Physique purchase! We understand that items may look and fit differently once you get them. If you are not completely satisfied with your online purchase, you may return it for a STORE CREDIT(less shipping fees) or exchange (less shipping fees). Refunds will be given on FULL PRICE (non sale/discounted) items. You must email for a RETURN AUTHORIZATION NUMBER prior to returning merchandise. Returns and exchanges for online orders are only accepted within 10 days of receipt by customer. We accept items that have not been WORN, WASHED OR ALTERED and ALL TAGS MUST BE ATTACHED. ALL accessories (jewelry, scarves, headwear, handbags, etc.) are FINAL SALE. ALL SALE and DISCOUNTED ITEMS ARE FINAL SALE. All returned items should be sent back fully insured by USPS or other carrier. All shipping for returns/exchanges will be paid by the customer. Please obtain a tracking number for your records.